herzalot
iMTB Hooligan
Faaaaahhhhkkk - sorry to hear.I spoke too soon,
check engine light came on two days after our 30k maintenance. Just found out it’s the fuel injectors.
still drivable until the parts come in, thankfully
Especially since they have no loaners to give out right now.
I was equally disappointed at the VW dealerships' (Capistrano and Norm Reeves Irvine) service department treatment as I was by the problems with the car. Not only was it tough to get a loaner, they were unsympathetic to our frequency of visits, sloppy in returning the car (hand-sized grease smudge on hood from final close, leftover screws in center console, rear floor mats not reinstalled, etc), poor in their communication and just outright lied about sending us a video of the most recent problem. We gave poor marks on surveys, but never received any kind of response from those poor survey results.
I hope you are treated better than that.
Thankfully, I never have a problem getting a car from the Audi dealer (Fletcher Jones), and they treat me like they want my loyalty. One has to be careful in upscale brands however, as much of their clientele don't know much about cars and will agree to whatever parts and services they suggest. "We will need to replace your hobnostal defosticator again, Mr. Pendersnob. It's routine maintenance." I think they have a "don't F@ck with this guy" note on my account, because they don't try to up-sell me on services or parts I don't need.
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