Runs with Scissors
iMTB Hooligan
To make a long story short, my wife stole my car charger for my cell phone and bluetooth ear thingy, so I figured as long as I'm out and about I'll stop at the Verizon store and get another one. Can't be too complicated, right?
I walk into the store, tell the guy who swoops down on me (holding his ever-present tablet to look stuff up) that I want to buy a car charger that will fit this phone (I hold my phone upside down to show him the mini-port). He asks for my phone number (no, not for THAT
), and I tell him I just want a car charger. He tells me that my account may be eligible for a discount. Fine, here's the number.
Then he disappears in the back for about half a century.
I'm about to head out the door, since I'm kinda on a tight schedule, and out he comes carrying the car charger. Woohoo!! But he's also carrying a freakin' tablet. He proceeds to drone on about how I can have a free tablet.
"But I only want a car charger, I don't need a tablet. I already have one at home on my wife's account" I say.
"I understand," he replies. "But did you know that blah blah blah tablet blah blah blah?"
At that point I state in no uncertain terms, and not very quietly, that in about 2 seconds I'm going to head out the door and go across the street to Target. "I don't want a gods-forsaken, unmentionable tablet. I want a car charger, and by god I will leave here with a car charger."
He still doesn't get it.
So, the short version is that I was forced to be impolite. But I did walk out of there without a tablet (free or otherwise) and with a car charger.
When, pray tell, did it become customary to argue with the customer?
I walk into the store, tell the guy who swoops down on me (holding his ever-present tablet to look stuff up) that I want to buy a car charger that will fit this phone (I hold my phone upside down to show him the mini-port). He asks for my phone number (no, not for THAT
), and I tell him I just want a car charger. He tells me that my account may be eligible for a discount. Fine, here's the number. Then he disappears in the back for about half a century.
I'm about to head out the door, since I'm kinda on a tight schedule, and out he comes carrying the car charger. Woohoo!! But he's also carrying a freakin' tablet. He proceeds to drone on about how I can have a free tablet.
"But I only want a car charger, I don't need a tablet. I already have one at home on my wife's account" I say.
"I understand," he replies. "But did you know that blah blah blah tablet blah blah blah?"
At that point I state in no uncertain terms, and not very quietly, that in about 2 seconds I'm going to head out the door and go across the street to Target. "I don't want a gods-forsaken, unmentionable tablet. I want a car charger, and by god I will leave here with a car charger."
He still doesn't get it.
So, the short version is that I was forced to be impolite. But I did walk out of there without a tablet (free or otherwise) and with a car charger.
When, pray tell, did it become customary to argue with the customer?
